Wednesday, May 14

Walk-In @ C3i : Help desk Analyst and Analyst : On 17th May 2014 @ Hyderabad

C3i

Eligibility & percentage criteria: B.Tech (all branches – No percentage criteria)

Designation: Help desk Analyst and Analyst

Location of the job: Hyderabad

Package: Best in the Industry

Skills:

* Excellent verbal and written communication skills

* Customer Service Skills

* Microsoft Office Suite, Windows Operating Systems, Lotus Notes, and Internet applications

* For Technical process Basic understanding on: Computer Operating Skills – File/Memory/Keyboard Management, Installing and uninstalling software, basic troubleshooting, and keyboard shortcuts.

* Operating System – Knowledge of hardware – RAM, HDD, devices. Knowledge of OS – Mac or Windows. Control Panel and basic hardware troubleshooting.

* Internet Concepts – Knowledge of IP, DNS. Search Management. Internet and browser understanding and basic troubleshooting Skills.

* Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario

Selection Procedure: 

1. HR round

2. Voice and accent round

3. Process round

4. Operations round

5. Final round

Candidate Checklist:

* Candidates are requested to bring—2 copies of resume

* A valid photo identity card

* Copies of all educational and prior experience documents.

Walk-in date & time: 17th May 2014 & 10.00AM to 1.00PM IST

Venue:
C3i Support Services private Limited,
2nd Floor, Orion Block,
(VBIT) Ascendas IT Park,
Hi-Tech City,
Hyderabad.
Land Mark - Beside In Orbit mall

Contact person: Deepa

Contact Number: 040-66732904/05